Shipping policy

Who ships and stands behind your order

North American orders are sold and fulfilled by Karigur Bridal — North American Flagship, 5602 Tenth Line W, Unit 119, Mississauga, ON L5M 7L9, Canada, the seller of record for those orders, so you have a local point of contact in Canada for delivery, returns, and support. This policy forms part of our Terms of Use. If you have any questions, please contact us before ordering — we are glad to help.

Where We Ship

Karigur ships across Canada, the United States and the United Kingdom, with local pickup at our Toronto flagship by appointment.

Processing & Delivery

• Processing: in-stock ready-to-wear orders are processed within 2 business days.
• Canada: free standard shipping on orders over $150 CAD. Greater Toronto Area: 2 to 5 business days. Rest of Canada: 2 to 10 business days.
• United States: standard shipping 3 to 8 business days; expedited 2 to 3 business days (varies by location).

Delivery estimates are estimates, not guarantees, and may be affected by carrier delays, weather, or events outside our control. Shipping cost, where it applies, is calculated at checkout based on destination and method.

Custom & Bridal Orders

Custom pieces are made to order at Noori House Atelier and finished with fittings in Toronto. Custom bridal takes 3 to 4 months from the date of deposit, fittings included. If your date is sooner, ask us: a rush may be possible, subject to atelier capacity, and a rush fee may apply. Your timeline is confirmed in writing at your consultation. The standard ready-to-wear processing times above do not apply to made-to-order, custom, or bridal commission pieces.

International Orders, Duties & Taxes

Any customs duties, import taxes and brokerage fees are the customer's responsibility. They apply to orders shipped outside Canada, including to the United States, vary by country and cannot be calculated in advance.

Your consumer rights

This policy is offered in addition to, and does not take away, the mandatory rights you have as a consumer under the law that applies to you — including applicable Canadian and Ontario consumer-protection law for Canadian customers. Where mandatory consumer law gives you stronger rights than this policy, that law applies. For returns and exchanges, see our Returns & Exchanges policy.

Questions about your destination or date? Contact us at info@karigur.com or +1 905-814-9777 — we’ll advise honestly before you order.